ServiceMaster By Haven Restoration Group Onboarding & Compliance Requirements

Overview

ServiceMaster by Haven has partnered with Sublynk to onboard and credential their subcontractor network. This article details the requirements your organization must satisfy for every service you may provide for them.

If you need to speak with someone at Sublynk about these requirements please email support@sublynk.com to receive assistance with related compliance items.

• Subcontractor Package
  • Access to 1 general contractor bench
  • $100 per year + optional background checks
• Background Check Fees - Options for additional screening & drug testing available
  • Tier 1 - $36 per check + pass-through fees
    • Includes:
      • SSN Trace w/Alias
      • Unlimited County Criminal Search
      • Global Watchlists & OFAC
      • Sex Offender Search
      • National Criminal Search
    • Average return time for check is same business day

• Cancellation Policy
  • Sublynk is an independent platform from your general contractor. We do not assign jobs or offer any guarantees of work from our partners. We do not offer refunds but you may cancel your Sublynk account at any time.

Compliance Requirements

The requirements listed below provide all expected license, certification, and background check requirements. Please review the requirements carefully to ensure a smooth compliance process.

• Company Legal Name
  • All insurance, certifications, and licenses must be in the company legal name.
• Insurance
  • COI’s will be automatically requested by Sublynk to your agent/broker. Contractor provided COI’s will be used for reference purposes only and will not be used for compliance verification
• Licenses/Certifications
  • Licenses and certifications will be required for every state included in your service territory when your trade is a regulated industry at the state or federal level

Detailed Insurance Policies & Certificate Requirements

All policies must be written with insurance carriers who have a current A.M Best rating of “AVII” or higher

General Liability

• $1,000,000 Occurrence Limit, $2,000,000 General Aggregate Limit and $2,000,000 Products and Completed Operations Aggregate. Aggregate applies Per Project.
• Haven RG LLC must be listed as an Additional Insured
• Waiver of Subrogation must be provided in favor of Haven RG LLC
• Coverage must be Primary and Non-Contributory

Commercial Automobile

• $1,000,000 Combined Single Limit
• Policy must be: Any Auto (1), OR Scheduled Autos (7), Hired Autos (8), and Non-Owned (9)
• Haven RG LLC must be listed as an Additional Insured pursuant to CA 20 48, or its equivalent
• Waiver of Subrogation must be provided in favor of Haven RG LLC

Workers’ Compensation

• Statutory Limits, $1,000,000 Each Accident, $1,000,000 Disease - Policy Limit, $1,000,000 Disease - Each Employee
• Waiver of Subrogation must be provided in favor of Haven RG LLC

Umbrella / Excess

• This coverage is recommended but not required
• $1,000,000 Occurrence Limit
• Waiver of Subrogation must be provided in favor of Haven RG LLC
• Coverage must be Primary and Non-Contributory

Every COI Must Contain the exact text below in Description of Operations and Certificate Holder

Licenses & Certifications Required By Service Category

Background Check Requirements

Frequency: Every 3 Years - all background checks will expire 3 years after their completion date

Required Checks:

• County Criminal Search
• Federal Criminal Search
• Global Watchlist Search 
• National Criminal Search (Standard)
• Sex Offender Search 
• SSN Trace 

Disqualification:

• OFAC Watchlist
• Open or active warrant or probation
• Convicted felon
• Convicted sex offender
• Convicted misdemeanors including deception,theft,  insurance/identity/license fraud, sexual assault, or a crime involving violence