Sedgwick Onboarding & Compliance Requirements
Overview
Sedgwick has partnered with Sublynk to onboard and credential their contractor network. This document contains onboarding and compliance information for every program offered by Sedgwick to its contractor network.
If you need to speak with someone at Sublynk about these requirements please email support@sublynk.com to receive assistance with Sedgwick related compliance items.
Fees
Every organization that credentials with a managed repair network through Sublynk will need to maintain an Essential subscription.
- Essential Package
- First Credentialed Network Joined: $25 per month
- Unlimited Networks: $35 per month
- Multi-location: $10 per month per additional location (same tax ID)
- Background Check Fees- Sublynk Gold Standard
- $55 per check + variable fees
- Average return time for checks is less than 1 business day
- Checks can be used for compliance with other platforms
- Cancellation Policy
- Sublynk is an independent platform from Sedgwick. We do not assign jobs or offer any guarantees of work for our partner programs. You may cancel your Sublynk account at any time, and that may impact your ability to receive work from our partner networks.
Compliance Requirements
The requirements listed below provide all expected licenses, certifications, and background check requirements for the Sedgwick networks. Please review the requirements carefully to ensure a smooth compliance process.
- Company Legal Name
- All insurance, certifications, and licenses must be in the company legal name
- Insurance
- COI’s will be automatically requested by Sublynk to your agent/broker(s). Contractor provided COI’s will be used for reference purposes only and will not be used for compliance verification
- Licenses/Certifications
- Licenses and certifications will be required for every state included in your service territory
- Sub-contractor licenses are not accepted
Detailed Insurance Policy & Certificate Requirements

Every COI must contain the exact text below in the Description of Operations and Certificate Holder:

Coverages Must Include:
- Commercial General Liability: $2,000,000 Aggregate & $1,000,000 Each Occurrence
- Policy must be Per Occurrence ONLY - No 'Claims-made' policies accepted
- Coverage must include:
- Personal & Advertising Injury at $1,000,000
- Products & Completed Operations Liability at $2,000,000
- Primary and non-contributory coverage
- Endorsements that must be attached to the COI
- Ongoing and completed operations coverage for additional insured
- Additional Insured: CG2010 (or equivalent)
- Additional Insured - Completed Operations: CG2037 (or equivalent)
- Waiver of Subrogation: CG2404 (or equivalent)
- Ongoing and completed operations coverage for additional insured
- No specific exclusions or restrictions for:
- Claims for additions or remodeling projects
- Residential or habitation
- Work performed by subcontractors
- Contractor Pollution Liability: $1,000,000 Each Occurrence
- CPL Policy, or CPL coverage part, Additional Insured coverage includes, or does not exclude, products completed operations hazard
- CPL coverage is primary and noncontributory in favor of the Additional Insured
- Endorsements that must be attached to the COI
- Additional Insured
- Completed Operations
- Waiver of Subrogation
- Definition of pollutants will include
- Mold and/or, Microbial matter and/or, Fungus and/or, Biological substance
- Policy shall not exclude claims from
- Asbestos, Lead, Mold, Bacteria, Silica or contaminated drywall
- Workers Compensation & Employers Liability: $1,000,000 Employers' Liability
- Waived if the contractor has no w-2 employees or is legally exempt. Attestation required
- Workers Compensation is required per State statutory minimum limits
- Stop Gap as required in Monopolistic states (ND, OH, WA, and WY)
- Endorsement that must be attached to the COI
- Waiver of Subrogation
- Auto Liability: $1,000,000 Combined Single Limit
- Coverage by endorsements for all vehicles owned, leased, rented, hired, or borrowed
- Symbol 1 (ANY AUTOS) or; Symbols 2, 8, and 9 (All OWNED AUTOS, ALL HIRED AUTOS, and ALL NONOWNED AUTOS) or; Symbols 7, 8, and 9 (ALL SCHEDULED AUTOS, ALL HIRED AUTOS, and ALL NONOWNED AUTOS)
- Endorsements that must be attached to the COI
- Additional Insured
- Waiver of Subrogation
- If you have no owned autos, your alternative options are:
- Add a HNOA Endorsement to your General Liability Policy or as part of Business Owner’s Policy (BOP) from your General Liability Insurance Agent
- Get “HIRED AUTOS” and “NON-OWNED AUTOS” Coverage from an Auto Insurance Agent
- Umbrella/Excess Liability: $1,000,000 Aggregate & $1,000,000 Each Occurrence
- Endorsements that must be attached to the COI (if the policy does NOT follow form)
- Additional Insured
- Waiver of Subrogation
- Endorsements that must be attached to the COI (if the policy does NOT follow form)
- Bailees: $250,000
- Only required for packout contents work
Licenses & Certifications Required By Service Category

Background Check Requirements
Frequency: Every 3 Years on all owners, license and certificate holders, and anyone going to job sites or having access to insured's personal information.
Required Checks:
- SSN Trace including 7-year address history and associated alias or maiden names
- County criminal record search w/Alias
- Federal criminal record search w/Alias
- National criminal record search w/Alias
- Global watchlist search (OFAC)
- National sex offender search
- MVR (Motor Vehicle Record) Check